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| AreaSort by Area Ascending | TitleSort by Title Ascending | SummarySort by Summary Ascending | Learning ResourceSort by Learning Resource Ascending | Publication DateSort by Publication Date Descending Descending |
|---|---|---|---|---|
 | Code plays part in improving payment practices | Code plays part in improving payment practices. Update from Margot James, Minister for Small Business (England) & Philip King, CICM Chief Executive ARTICLE September 2017 | Article | 1 Sep 2017 |
 | Goodbye ABFA, hello UK Finance | Goodbye ABFA, hello UK Finance. New trade association launched on 1 July 2017 to represent finance and banking industry in the UK by Jeff Longhurst ARTICLE September 2017 | Article | 1 Sep 2017 |
| Industry relaunches registered property receiver's scheme | Industry relaunches registered property receiver's scheme. IPA, RICS and nara joint initiative in UK to regulate property receivership (England) ARTICLE September 2017 | Article | 1 Sep 2017 |
| FCA sets out consumer agenda | FCA sets out consumer agenda. Summary of FCA review into high-cost credit in England ARTICLE September 2017 | Article | 1 Sep 2017 |
| Handling funds in insolvency cases | Handling funds in insolvency cases. David Kerr, Chief Executive of Insolvency Practitioners Association (IPA) discusses consultation over amends to SIP11 in England ARTICLE September 2017 | Article | 1 Sep 2017 |
| Individuals together | Individuals together. Importance of individuals in building a stronger credit management profession by Laurie Beagle. Chair of CICM Executive Board ARTICLE September 2017 | Article | 1 Sep 2017 |
| Turn up the volume | Turn up the volume. Lending Standards Board (LSB) aim to increase volume on services without distorting quality in England by Dave Pickering, LSB Chief Executive ARTICLE September 2017 | Article | 1 Sep 2017 |
 | Reversal of fortunes | Reversal of fortunes. Woes of construction giant, Carillion by Kevin Reed, Editor Accountancy Age and Financial Director ARTICLE September 2017 | Article | 1 Sep 2017 |
| Generally speaking | Generally speaking. Is credit industry ready for GDPR by Sean Feast, Editor Credit Management ARTICLE September 2017 | Article | 1 Sep 2017 |
| Inadvertent bribery | Inadvertent bribery. How business can avoid accusations of bribery and corruption by Lesley Batchelor, Director General of the Institute of Export and International Trade ARTICLE September 2017 | Article | 1 Sep 2017 |
| Country Focus. Nigeria: The Giant of Africa | Country Focus. Nigeria : The Giant of Africa. Adam Bernstein reports on doing business in this prosperous nation can be difficult but reap great rewards by ARTICLE September 2017 | Article | 1 Sep 2017 |
 | Reinventing the wheel | Reinventing the wheel. Chris Sanders Head of CICMQ Accreditation looks at changes to accessing credit information since the 80's ARTICLE September 2017 | Article | 1 Sep 2017 |
| Summer of two halves | Summer of two halves. Jason Braidwood Head of Credit and Collections for Creditsafe analyses latest business to business payment performance statistics (England) ARTICLE September 2017 | Article | 1 Sep 2017 |
| The first hurdle | The first hurdle. Jeffersen Gledhill Legal Recoveries Operations Manager at DWF LLP advises on prompt use of Pre Action Protocols (PAP) (England) ARTICLE September 2017 | Article | 1 Sep 2017 |
| Phased Pay Protection schemes | Phased Pay Protection schemes. Gareth Edwards partner at Veale Wasbrough Vizards advises on how should equal pay schemes be created (England) ARTICLE September 2017 | Article | 1 Sep 2017 |
| Holiday Blues | Holiday Blues. Neil Massa Director of Smarter Not Harder reports on time management to help deal with holiday absences (England) ARTICLE September 2017 | Article | 1 Sep 2017 |
 | Ebuzz. Man versus Machine | Man versus Machine. The time gained from automating more routine tasks can free up time for more meaningful work with clients. But is there a risk that we take it too far? This article considers the potential impact on staffing skills and the wellbeing of our customers EBUZZ September 2017 | Article | 1 Sep 2017 |
| Ebuzz. It ain't what you say it's the way that you say it | It ain't what you say it's the way that you say it. … ....and, as they say, that's what gets results! Verbal communication makes up a large proportion of business communication and is a critical element in the credit world. But how can we make sure our communication is effective? EBUZZ August 2017 | Article | 1 Aug 2017 |
| Insolvency Drivers A Post-Election Con-Lab Pact | Insolvency Drivers A Post-Election Con-Lab Pact. David Kerr, Chief Executive of the Insolvency Practitioners Association (IPA), explains how the insolvency profession on impacted the outcome of the general election (England) ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Country Focus: South Africa. The Finer Detail | Country Focus: South Africa. The Finer Detail. Adam Bernstein focuses on business dealings with South African businesses ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Modernising The Old School | Modernising The Old School. James Radford, CEO of the Cheque and Credit Clearing Company, reviews changes to cheque clearing process (England) ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Back Pocket Impact | Back Pocket Impact. David Rankin, Director of Insolvency at Creditfix, considers the impact of Brexit negotiations on consumer finance (England) ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Sunny Outlook | Sunny Outlook. Jason Braidwood, Head of Credit and Collections at Creditsafe Business Solutions Group, analyses business to business payment performance (England) ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| UBER - Reverse Gear Or Pedal Down | UBER - Reverse Gear Or Pedal Down. Gareth Edwards, partner in the employment team at Veale Wasbrough Vizards, discusses outcome to Uber drivers employment tribunal (England) ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Robot Wars | Robot Wars. Chris Sanders, Head of CICMQ Accreditation, looks at automation growth in credit managed ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Principles, outcomes and standards | Principles, outcomes and standards. Dave Pickering, LSB's Chief Executive, explains how the Standards of Lending Practice is a win:win situation for both firms and customers ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Relative values | Relative values. Philip King, Chief Executive of the Chartered Institute of Credit Management (CICM), reports on progress towards implementing the 'Tomorrow's CICM' strategy and the launch of a new communication campaign ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| City of London : Blueprint for growth | City of London : Blueprint for growth. Richard Tall, DWF Law, comments that no-one can truly predict the full impact of Brexit on London's position on the world stage, and reports on current thinking in London's boardrooms ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Northern Soul | Northern Soul. Sean Feast, Managing Editor of Credit Management, talks to John Ricketts, President of the Credit Services Association (CSA), and Managing Director of Ardent Credit Services, about his northern roots, life in credit and his desire not to be embarrassed in the back of a cab ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Jumping upstream | Jumping upstream. Lesley Batchelor, Director General of the Institute of Export and International Trade, examines the food and drink sector and reports that exports have gone up in leaps and bounds so far this year, partly due to a jump in sales of salmon ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| International Trade | International Trade. Andrea Kirkby's monthly round-up of the latest stories in global trade reports on Turkey, emerging markets, Scotland fisheries, Brexit, European economies and US markets ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Whoops electoral apocalypse | Whoops electoral apocalypse. The election as caused great uncertainty politically, financially and socially. Adam Bernstein, a freelance business writer, picks through the chaos to explain the who, what, where, why and when (England) ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| My, how things have changed | My, how things have changed. David Andrews takes a look back through history and compares the outcome of the recent General Election (England) ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Drawing a line | Drawing a line. Imogen K Hart reports on the restaurant sector in London ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Credit Controller/Debt Collection Apprenticeships | Credit Controller/Debt Collection Apprenticeships. Looking to benefit from Government funding for credit controller qualifications? Debbie Tuckwood, CICM Head of Education and Professional Development helps you find the best solution ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Energise your team with CICM Training. Close the gap | Energise your team with CICM Training. Close the gap. Debbie Tuckwood, CICM Head of Education and Professional Development, shares best practice ideas on how to maximise the benefits of cecum training and energise your team ARTICLE July/August 2017 | Article | 1 Jul 2017 |
| Ebuzz. Lost in Transit? | Lost in Transit? Information overload is a modern day problem. But with a few tweaks and some good, old fashioned manners you can ensure your written communication is not lost in transit EBUZZ July 2017 | Article | 1 Jul 2017 |
| Property Receivers - a surviving breed | Property Receivers - a surviving breed. David Kerr, Chief Executive of the Insolvency Practitioners Association (IPA), advises that thoughts about receivership's being dead may be a little premature (England) ARTICLE June 2017 | Article | 1 Jun 2017 |
| Money, money, money | Money, money, money. Amir Ali, Chair of the Civil Court Users Association (CCUA) argues that we stand at a pivotal moment in the evolution of civil justice as far as money claims are concerned. The next few months and years will determine how effective, economic and desirable money claims remain (England) ARTICLE June 2017 | Article | 1 Jun 2017 |
| Teeing up Education | Teeing up Education. Karen Young discusses the skills gap in the UK and how the Government's announcement on T-Levels will help to reduce it (England) ARTICLE June 2017 | Article | 1 Jun 2017 |
| Information and Trust | Information and Trust. Matthew Davies, Director of Policy and Communications at the Asset Based Finance Association, considers what has been holding the invoice finance industry back (England). | Article | 1 Jun 2017 |
| Ladies First | Ladies First. Sean Feast, Managing Editor Credit Management, takes his life in his hands by asking some leading players why aren't there more women in senior roles in credit and what could be done to encourage more women into the industry ARTICLE June 2017 | Article | 1 Jun 2017 |
| A marvellous and valuable service | A marvellous and valuable service. Credit Management describes how the CICM Legal Helpline, in association with Corporate Partner DWF, is helping members to navigate the ever changing legal and regulatory landscape (England) ARTICLE June 2017 | Article | 1 Jun 2017 |
| Outstanding matters | Outstanding matters. DSO (Days Sales Outstanding) is a common measure used to measure risk and performance. But how useful is it? Nigel Fields, Executive Director of Credit at Fox Entertainment Group, provides his expert advice ARTICLE June 2017 | Article | 1 Jun 2017 |
| Negotiating table | Negotiating table. Lesley Batchelor, Director General of the Institute of Export and International Trade, considers the issue of Free Trade Agreements post-Brexit ARTICLE June 2017 | Article | 1 Jun 2017 |
| International trade | International trade. Andrea Kirkby's monthly round-up of the latest stores in global trade including reports on cherrypicking China, Brexit probabilities, export trains to China, Argentina, Egypt and France ARTICLE June 2017 | Article | 1 Jun 2017 |
| Careless talk | Careless talk. Peter Walker illustrates how the legal professional privilege appeared to have been overlooked in very complicated cross-border insolvencies, and how the judges of the Court of Appeal responded (England) ARTICLE June 2017 | Article | 1 Jun 2017 |
| Credit conundrum | Credit conundrum. Michael Feldwick, Head of UK and Ireland, Tinubu Square, explores the challenges that receivables financing companies face ARTICLE June 2017 | Article | 1 Jun 2017 |
| Balmy spring | Balmy spring. Jason Braidwood, Head of Credit and Collections at Creditsafe Group, analyses the latest monthly business-to-business payment performance. | Article | 1 Jun 2017 |
| Country Focus: The Rainbow Nation | Country Focus: The Rainbow Nation. In the first of a two-part article, Adam Bernstein delves into the South African economy and what the future may have in store ARTICLE June 2017 | Article | 1 Jun 2017 |
| Apprenticeship myth buster | Apprenticeship myth buster. Debbie Tuckwood, CICM Head of Education and Professional Development, dispels a few myths about apprenticeships and outlines how the CICM can help you set up credit management training ARTICLE June 2017 | Article | 1 Jun 2017 |
| Tipping the balance against creditors | Tipping the balance against creditors. Robert Addlestone believes the new Pre-Action Protocol (PAP) for Debt Claims does not make pleasant reading for creditors ARTICLE June 2017 | Article | 1 Jun 2017 |
| HR Round up | HR Round up. Gareth Edwards, partner in the employment team at Veale Wasbrough Vizards, looks at several recent cases on notice periods, the minimum wage and dress codes (England) ARTICLE June 2017 | Article | 1 Jun 2017 |
| Ebuzz. Are you Selling it to Sales? | Are you Selling it to Sales? Outdated concepts of credit being a ‘sales prevention’ team are diminishing, but can we really be an active advocate of sales? Read how our approach, education, communication and co-operation can result in an improved working environment and more productive end result EBUZZ June 2017 | Article | 1 Jun 2017 |
| General Data Protection Regulations GDPR: What does it mean for you? (Dun & Bradstreet) | Senior Compliance & Privacy Attorney Nicola Howell, from CICM Corporate Partner Dun & Bradstreet, gives an overview in this CICM webinar of the new General Data Protection Regulation (GDPR). The new regulation will impact all companies who deal with personal information on EU residents and Nicola will highlight the key elements and requirements for compliance. The deadline for GDPR compliance is May 2018, so if you’ve not yet looked at how this regulation will impact your business, this session will provide some useful background. Broadcast: 23 May 2017; 13:30 – 14:30 WEBINAR 2017 | Webinar/presentation | 1 Jun 2017 |
| Careers in credit and how to get started | Looking for an exciting career at the heart of business? Listen to this CICM webinar to find out about credit management, see if you have a good personality fit and hear about how to secure your first role. Share this webinar if you are looking to recruit new talent or are keen to promote careers in credit management. Broadcast Monday 27 March 2017; 10:00 – 10:30 WEBINAR 2017 | Webinar/presentation | 1 Jun 2017 |
| Do you know the legal status of your customer? | Knowing your customer, and in particular, their legal form, can be a crucial element to credit and debt work. From risk assessment to recoveries, it pays to know your customer. This webinar will consider the features and characteristics of each legal form, and its relevance to your work. Broadcast Monday 27 March 2017; 13:00 – 13:30 WEBINAR 2017 | Webinar/presentation | 1 Jun 2017 |
| Getting customers to pay you quicker with the Managing Cashflow Guides | First published in 2009, the third edition of the Managing Cashflow Guides was launched in February 2017. With snippets from the Guides, learn how you can use them to help small businesses pay you faster. Broadcast Tuesday 28 March 2017; 10:00 – 10:15 WEBINAR 2017 | Webinar/presentation | 1 Jun 2017 |
| The importance of a credit policy | This must-see CICM webinar discusses the purpose and uses of a credit policy. It will help you to construct a valid policy statement and will consider the contents of a good working document. In addition, it will offer insight into how and when to adjust your policy in line with business change.Broadcast Tuesday 28 March 2017; 13:00 – 13:20 WEBINAR 2017 | Webinar/presentation | 1 Jun 2017 |
| Lights, camera, action? | Lights, camera, action? Sean Feast, Editor of Credit Management, reports on how the Broadcast sector is being targeting by both traditional and alternative lenders ARTICLE May 2017 | Article | 1 May 2017 |
| Ruin - celebrity Bankrupts | Ruin - celebrity Bankrupts. David Kerr, Chief Executive of the Insolvency Practitioners Association (IPA) ponders what Walt Disney and George Best have in common ARTICLE May 2017 | Article | 1 May 2017 |
| Sink or swim | Sink or swim. David Rankin, Director of Insolvency at Creditfix, advises that as we head into the unknown, credit professionals must understand what's on the horizon for their customers ARTICLE May 2017 | Article | 1 May 2017 |
| Exercising minds | Exercising minds. Sean Feast, Managing Editor of Credit Management, speaks to Karen Penny, VP and GM Commercial Payments and Small Business Services UK at American Express about the importance of small businesses, cashflow, and planking ARTICLE May 2017 | Article | 1 May 2017 |
| The pre-action protocol for debt claims | The pre-action protocol for debt claims. After years of consultation, the Pre-Action Protocol (PAP) for Debt Claims will finally come into force on 1 October. Jefferson Gledhill, Legal Recoveries and Operations Manager at DWF LLP provides advice on requirements ARTICLE May 2017 | Article | 1 May 2017 |
| Export optimism | Export optimism. Lesley Batchelor, Director General of the Institute of Export and International Trade, reports on their latest export survey which shows high level of optimism for global trade ARTICLE May 2017 | Article | 1 May 2017 |
| International trade | International trade. Monthly round-up of the latest stories in global trade by Andrea Kirkby including: Mongolian Bail-out, Romanian promise, Bangladeshi success, progress with the aerospace industry, and is the Dutch election swinging the pendulum back? ARTICLE May 2017 | Article | 1 May 2017 |
| Pool party? | Pool party? Stuart Hopewell, one of the Pool/s Directors reports on the Pre-Pack Pool Annual Review for 2016 ARTICLE May 2017 | Article | 1 May 2017 |
| Out of control? | Out of control? Heather Greig-Smith finds debate raging over measures taken in 2014 and the action needed now. The advice sector is adamant that enforcement reform is failing the vulnerable ARTICLE May 2017 | Article | 1 May 2017 |
| Game Changer | Game Changer. Stephen Cowan examines changes to court procedures in Scotland when recovering debts ARTICLE May 2017 | Article | 1 May 2017 |
| Everything is (sort of) under control | Everything is (sort of) under control. Jason Braidwood, Head of Credit and Collections at Creditsafe Group, analyses the latest monthly business-to-business payment performance statistics ARTICLE May 2017 | Article | 1 May 2017 |
| Fit for purpose | Fit for purpose. Les Clisby reports on how one of the UK's best-known fitness brands is managing overdue members' fees ARTICLE May 2017 | Article | 1 May 2017 |
| Beating black money | Beating black money. Richard Hurwitx, CEO of Tungsten Network, discusses how financial technology is helping to tackle tax evasion in India ARTICLE May 2017 | Article | 1 May 2017 |
| Ebuzz. Looking Within | Looking Within. This article takes a peek within our own organisations to consider a few of the main departments we work with. As part of our customer base it's important to cultivate the same customer service ethic toward these internal customers as we do toward our external clients EBUZZ May 2017 | Article | 1 May 2017 |
| What the people say | What the people say. Discover what apprentices are saying about their experience and training within the credit profession. These case studies from different companies showcase their work and training ARTICLE May 2017 | Article | 1 May 2017 |
| The status of workers | The status of workers. Gareth Edwards, Partner in the employment team at Veale Wasbrough Vizards, explore what status an employee has depending on his contract and what rules he is subject to ARTICLE May 2017 | Article | 1 May 2017 |
| Listening to reply and not listening to understand (Think, Inspire and Create) | Are you or your team listening to reply and not listening to really understand the caller? As our lives, both work and social, have become more and more full our listening skills are declining. Multi-tasking and deadlines have resulted in us making assumptions to keep pace. Listen to this CICM webinar by Hayley Monks (Think, Inspire & Create) to improve your skills. Broadcast: 5 April 2017; 13:30 – 14:30 WEBINAR 2017 | Webinar/presentation | 1 May 2017 |
| New reporting rules improve business relationships | New reporting rules improve business relationships. Philip King, Chief Executive of the Chartered Institute of Credit Management (CICM), refutes suggestions that new government financial reporting rules will increase the burden on big business in BBC's You and Yours (England) ARTICLE April 2017 | Article | 1 Apr 2017 |
| A third of businesses plan to maximise new apprenticeship levy | A third of businesses plan to maximise new apprenticeship levy. Research from the Chartered Institute of Credit Management (CICM) shows one in three firms who employ CICM members are planning to invest in credit management/collections apprenticeships in 2017 ARTICLE April 2017 | Article | 1 Apr 2017 |
| Credit management reports | Credit management reports. SMEs confidence continues to grow; HMRC cracks down on operators buying dodgy booze; and students struggling under debt-stress (England) ARTICLE April 2017 | Article | 1 Apr 2017 |
| Consumer debt - advice and solutions | Consumer debt - advice and solutions. David Kerr, Chief Executive of the Insolvency Practitioners Association (IPA) looks at the Money Advice Service's recommendations on improving debtors' options advice, and says it's a mixed bag (England) ARTICLE April 2017 | Article | 1 Apr 2017 |
| Making change happen | Making change happen. Dave Pickering, Lending Standards Board's (LSB) Chief Executive, explores a path to the fair treatment of SMEs (England) ARTICLE April 2017 | Article | 1 Apr 2017 |
| Tomorrow's future today | Tomorrow's future today. Philip King, Chief Executive, Chartered Institute of Credit Management (CICM), reports good progress following publication of CICM's future strategy ARTICLE April 2017 | Article | 1 Apr 2017 |
| Credit Controller/Collector apprenticeship | Credit Controller/Collector apprenticeship. Summary of benefits of specialised apprentices and reminder to choose the Chartered Institute of Credit Management as the End Point Assessment Organisation (EPAO) ARTICLE April 2017 | Article | 1 Apr 2017 |
| Judgment Day | Judgment Day. Robert Thompson, Vice Chair Civil Court Users Association, says the facts should not get in the way of a good story ARTICLE April 2017 | Article | 1 Apr 2017 |
| A recipe for success | A recipe for success. Sean Feast, Editor of Credit Management, speaks to Nick Pilavidis, CEO of the Australian Institute of Credit Management, and the challenges faced by Australian businesses ARTICLE April 2017 | Article | 1 Apr 2017 |
| Helping businesss to prepare for Brexit | Helping businesses to prepare for Brexit. Lesley Batchelor, Director General of the Institute of Export and International Trade, continues to explore the possible impact of Brexit and what SMEs can do to ready themselves ARTICLE April 2017 | Article | 1 Apr 2017 |
| International trade | International trade. Monthly round-up of the latest stories in global trade by Andrea Kirkby, including, medicine as entertainment, inflation and Serbia - best of both worlds? ARTICLE April 2017 | Article | 1 Apr 2017 |
| Endless opportunities | Endless opportunities. Adam Bernstein concludes his look at India, and considers the key sectors that offer the greatest opportunities for UK exporters ARTICLE April 2017 | Article | 1 Apr 2017 |
| Growing globally | Growing globally. Andy Moylan, Managing Director and Founder of EFCIS.ICBA UK explains why now is the time for trade credit insurance to really come to the fore ARTICLE April 2017 | Article | 1 Apr 2017 |
| Keep your mouth shut | Keep your mouth shut?! Credit professionals sometimes accept telephone requests to reschedule debt repayments, but such promises occasionally have unintended consequences. Peter Walker highlights a recent case, where there was a written agreement that this could not be done. But could it? ARTICLE April 2017 | Article | 1 Apr 2017 |
| Pockets of change | Pockets of change. Jason Braidwood, Head of Credit and Collections at Creditsafe Group, analyses the latest monthly business to business payment performance statistics (UK) ARTICLE April 2017 | Article | 1 Apr 2017 |
| Diving into the unknown | Diving into the unknown. David Andrews asks if we have learned the lessons of the 2007 financial crisis (UK) ARTICLE April 2017 | Article | 1 Apr 2017 |
| Parrot fashion | Parrot fashion. Derek Scott has an argument with a parrot while explaining good communication practices ARTICLE April 2017 | Article | 1 Apr 2017 |
| CICM Learning Partnership always delivers at Menzies Distribution | CICM Learning Partnership always delivers at Menzies Distribution. Steve Thomson, Credit Manager at Menzies Distribution, explains how a structured training programme proved to be a success with employees and brought benefit to the business ARTICLE April 2017 | Article | 1 Apr 2017 |
| Smash your targets | Smash your targets. CICM summarises feedback on benefits of training ARTICLE April 2017 | Article | 1 Apr 2017 |
| Ebuzz. Harnessing the Bond of Union | Harnessing the Bond of Union. What makes the Credit Union a choice for many? And can we take anything from their approach, in our own credit and debt environments? Let’s take a closer look into the world of the Credit Union to find out more EBUZZ April 2017 | Article | 1 Apr 2017 |
| HR Roundup | HR Roundup. Gareth Edwards, Partner in the employment team at Veale Wasbrough Vizards. takes a closer look at the Apprenticeship Levy, how long-term stress is not always considered a disability, and tips on how to use a recruitment agency (England) ARTICLE April 2017 | Article | 1 Apr 2017 |
| Coming undone | Coming undone. Neil Massa, Director of Smarter Not Harder, ponders why a 'To-Do' list so often becomes 'To-Don't' and advises that 'To-day' lists are better ARTICLE April 2017 | Article | 1 Apr 2017 |
| Anti-Social Media | Anti-Social Media. Alex Simmons, Credit Management, gets something off his chest about the obsession with social media networks ARTICLE April 2017 | Article | 1 Apr 2017 |
| Business Apps | Business Apps. Credit Management takes a look at the following useful business apps: Sugarsync, Rescuetime, Toggl, Basecamp, Slack and Streak ARTICLE April 2017 | Article | 1 Apr 2017 |